Deputy Soft FM Manager

Job details


Mecklenburgh Square, London WC1N 2AB


£40,000 per annum

Hours of work

Full time



Closing date

June 23, 2024

Goodenough College is an educational charity, providing accommodation to international postgraduate students (we call them Members) and their families in a friendly and collegiate setting across a picturesque London Square. The College offers a variety of accommodation options from shared single rooms, ensuite rooms and family flats, alongside grand halls, libraries, and common rooms. The College’s charitable mission is to create a stimulating, inclusive and supportive residential community.

Additionally, the College carries out commercial activities through the 4* Goodenough Hotel, London; through its Events and Venue Hire Business ‘Goodenough House’; and provides catering services to our resident Members and commercial guests.  The commercial activities (co-located on Mecklenburgh Square) make a substantial financial contribution to the charitable activities of the College to encourage and assist the education of our Members.

The College is now seeking a Deputy Soft FM Manager to assist the team in managing substantial outsourced commercial contracts delivering high-quality services in catering, housekeeping, portering, waste, linen management and laundry. The role also has responsibility for assisting the Soft FM Manager in the management of health and safety, other statutory compliance and sustainability initiatives.

This role requires you to work on site at least four days a week with the flexibility to audit and experience our services provided seven days a week to our residential and hotel community.

Applicants should have demonstrable experience within soft services and have conducted audits in cleaning and catering. They should be knowledgeable of current health and safety, food safety and hygiene, and other relevant standards and legislations. Applicants must have proven operational and client-contractor experience ideally from a catering and housekeeping background within hospitality, hotel industry or private healthcare.

The site is home to College Members so the job should be approached with both passion and empathy and candidates should have excellent interpersonal skills.

The College is offering a salary of £40,000 per annum. If you think you might be that person, please read the full job description and person specification section before applying.

Please send your CV, with a brief (single page) covering letter telling us your main motivations for applying, and highlighting the key experiences and skills you would bring to the role.  CVs sent without a covering letter may not be considered. Applications to be emailed to Zakiyah Kihl, HR Manager at

Closing date: 6.00pm on Sunday, 23 June 2024

Applicants must provide evidence of the right to live and work in the UK.

Goodenough College is committed to and proud of its equality of opportunity and diversity in employment. We welcome all applicants. If invited to interview, please let us know of any specific access requirements you may have.