Building Services Manager

Goodenough College is an education charity, providing accommodation to international postgraduate students (we call them Members) and their families. The College is situated on two sites across a picturesque Central London Square. It offers a variety of accommodation options from shared single rooms, ensuite rooms and family flats, alongside grand halls, libraries, and common rooms.

The College also owns the 4-star Goodenough Hotel, located nearby, which conducts commercial activities to generate income. The financial returns from the Hotel directly support the College’s charitable mission, helping to encourage and assist the education of its Members.

Additionally, the College owns The Burn, a Scottish retreat comprising a 20-bedroom Grade B Listed Mansion House. The Burn primarily serves as an academic retreat for postgraduates but is also available for private bookings, family celebrations, and holiday accommodation.

The College is now looking for a Building Services Manager to lead the management and operation of all mechanical, electrical, and plumbing (MEP) assets and services across our estate. This is a critical role, ensuring the delivery of high-quality maintenance services that support business continuity, compliance, and sustainability.

You will be responsible for overseeing both planned and reactive maintenance, managing a team of engineers and specialist contractors, and developing cost-effective maintenance strategies that enhance asset performance and lifecycle.

Some key responsibilities:

• Develop and implement an effective asset management strategy for all MEP systems, ensuring statutory compliance and in accordance with industry standards.
• Lead and manage the engineering team and specialist service providers, including regular performance reviews, task delegation, and productivity monitoring.
• Monitor and optimise the use of Building Management Systems (BMS) and CAFM system to improve service performance and reporting and mitigate downtime.
• Conduct regular inspections of plant and equipment, identifying performance issues, scheduling remedials and implementing preventative solutions.
• Maintain health and safety compliance across all maintenance activities, including contractor management and emergency response procedures.
• Plan, coordinate and monitor contractor works, maintaining strict quality controls, professional standards, technical and timely delivery.
• Respond to out-of-hours emergencies, troubleshoot plant and system failures, and implement effective solutions to minimise operational impact.
• Support energy efficiency initiatives and contribute to the decarbonisation of the estate through innovative technologies and practices.
• Maintain accurate records and provide regular reports on asset management, risks, and costs.

Person Specification:

• A recognised higher-level qualification in relevant engineering, building services, or a related technical discipline.
• Significant experience managing building services within a large or complex organisation.
• Proven track record of delivering service improvements and meeting contractual targets, maintenance schedules, and KPIs.
• Strong technical knowledge of building services, including HVAC, electrical, plumbing, and fire systems.
• Proficiency in using Building Management Systems (BMS), CAFM, and other relevant software applications.
• Demonstrated experience in asset management, budget control, and leading engineering teams and contractors.
• Sound understanding of health and safety legislation, compliance requirements, and industry best practices.
• Excellent interpersonal and communication skills, with the ability to lead teams, write reports, and present technical data clearly.
• Strong analytical and problem-solving skills, with a proactive and collaborative approach to service delivery.

The College is offering a salary of £55,000 per annum + College employee benefits. Interested applicants are strongly encouraged to read the full job description and person specification section before applying.

Please send your CV, with a covering letter telling us your main motivations for applying and highlighting the key experiences and skills you would bring to the role.  CVs sent without a covering letter will not be considered. Applications to be emailed to Zakiyah Kihl, HR Manager at jobs@goodenough.ac.uk.

Shortlisted candidates invited to interview will also be asked to sit a technical assessment relevant to the job description and person specification.

Applicants must provide evidence of the right to live and work in the UK.

Goodenough College is committed to and proud of its equality of opportunity and diversity in employment. We welcome all applicants. If invited to interview, please let us know of any specific access requirements you may have.